Support
We're here to help. Most questions are answered fastest by email.
Contact us
We aim to respond within 2 business days.
Common topics
- Subscriptions & refunds: Web subscriptions are managed via the billing portal in the app's Account tab. App Store / Google Play subscriptions are managed and refunded through Apple or Google. Email us if anything looks wrong — include the email or account you subscribed with.
- Sign-in problems: Try signing in again with the same Google account you used originally. If you're locked out (including PIN issues), email us and we'll help restore access.
- Wrong or confusing question: Every practice question has a report option — flagging it sends it straight to our review queue. You can also email a screenshot.
- Delete your account: See Delete Account — in-app self-service or by email.
Policies
Terms of Service · Privacy Policy · Account Deletion
WeloScholars · Welo Logic PTE. LTD., Singapore